Welcome to Cheap Interior Store’s FAQ! We’re here to make your furniture shopping experience smooth and enjoyable. Below you’ll find answers to our most common questions about products, delivery, payments, and more.
Product Questions
What types of furniture do you offer?
We specialize in affordable, stylish furniture for every room, including:
- Benches & Ottomans
- Bookcases & Storage solutions
- Chairs for all purposes
- Occasional Tables
- Sectionals
- Sofas & Loveseats
- Sofas & Sectionals combinations
Are your furniture pieces easy to assemble?
Yes! Most of our items arrive fully assembled—just unwrap and enjoy. For any items requiring minimal assembly, we include clear instructions and all necessary tools.
Shipping & Delivery
What are my shipping options?
We offer two convenient shipping methods:
- Standard Shipping (10-15 business days): $12.95 flat rate via DHL or FedEx with package tracking
- Free Shipping (15-25 business days): Free for orders over $50 via EMS
Do you ship internationally?
Yes! We ship worldwide except to some remote areas and parts of Asia. Whether you’re in Omaha or overseas, we treat every order with the same care.
How can I track my order?
You’ll receive tracking information via email as soon as your order ships. This will allow you to monitor your furniture’s journey right to your doorstep.
Payments & Accounts
What payment methods do you accept?
We accept:
- Visa
- MasterCard
- JCB
- PayPal
Is my payment information secure?
Absolutely. We use industry-standard encryption to protect all your payment details. Your security is our top priority.
Returns & Exchanges
What is your return policy?
We offer a 15-day return policy from the date of delivery. If you’re not completely satisfied, simply contact our customer service at [email protected] to initiate a return—no complicated forms or hidden fees.
Who pays for return shipping?
Customers are responsible for return shipping costs unless the item arrived damaged or defective. In such cases, we’ll cover all return expenses.
How long does it take to process a refund?
Once we receive your returned item, we’ll process your refund within 5-7 business days. The refund will be issued to your original payment method.
Customer Service
How can I contact customer service?
Our friendly team is ready to help! You can reach us at:
- Email: [email protected]
- Mailing Address: 1436 Crummit Lane, Omaha, US 68102
Didn’t find your answer here? Don’t hesitate to contact us directly—we’re happy to help with any questions about our products or services. Happy decorating from all of us at Cheap Interior Store!